GingerControl Trust Center Request documents

Controls

Security controls, in place today.

Each control below is tracked in Sprinto against SOC 2 and ISO 27001. Evidence for any control is available to customers under NDA.

71 controls in place1 planned2 audits engaged

Infrastructure security

15 controls

  • Production hosted on AWS in the United States

    Our application and primary database run in AWS us-west-2 (Oregon).

  • Database network access restricted

    The production database accepts connections only from an allowlist of approved sources. All other internet traffic to it is blocked.

  • Firewall rules reviewed

    Cloud firewall and security group rules are reviewed against a deny-by-default standard.

  • Audit logging in every AWS region

    AWS CloudTrail records account activity across all regions, with log file validation.

  • Network traffic logged

    VPC flow logs record network traffic in our AWS environment.

  • Log storage access logged

    Access to our audit and flow log buckets is itself logged.

  • Threat detection enabled

    Amazon GuardDuty in our production region and Google Cloud Security Command Center watch for suspicious activity.

  • Threat findings triaged

    GuardDuty findings are reviewed, triaged and recorded.

  • Cloud resources inventoried and classified

    Every production cloud resource is recorded and classified in our compliance platform.

  • Root account protected

    The AWS root account is protected with multi-factor authentication.

  • Websites served over HTTPS

    Our websites and web app redirect HTTP to HTTPS.

  • Administrative access encrypted

    Cloud consoles and command-line tools connect over TLS.

  • Network security standards documented

    A Communications & Network Security Policy and a Network Security Procedure set our network standards.

  • Operations security

    An Operation Security Policy and an Operations Security Procedure govern how production systems are run.

  • Data center physical security

    Production runs in AWS and Google Cloud data centers, and we review AWS's independent SOC 2 report.

Data protection

15 controls

  • Encryption at rest

    Our primary production database and its backups are encrypted at rest.

  • Encryption in transit

    Our product APIs are served over HTTPS and accept TLS 1.2 or higher, and the primary database requires encrypted connections.

  • Encryption standard documented

    An Encryption Policy sets our standards for protecting data at rest and in transit.

  • No training on customer data

    Customer data is never used to train AI models.

  • AI model providers assessed

    OpenAI, Anthropic and Google are recorded and risk-assessed in our vendor register.

  • Reviewable AI output

    Every classification carries its GRI reasoning and the CROSS rulings it cites, so your team can check it.

  • Automated backups

    Primary database backups run automatically, with point-in-time recovery.

  • Backup restore tested

    A full restore of our primary database was tested in October 2026.

  • Log storage protected

    Audit logs are kept in a private, versioned bucket with public access blocked.

  • Subprocessors disclosed

    Every third party that processes customer data is listed on this site.

  • Data classification policy

    A Data Classification Policy defines how information is classified and handled.

  • Data retention policy

    A Data Retention Policy governs how long data is kept.

  • Secure media disposal

    A Media Disposal Policy governs how storage media are wiped or destroyed.

  • Data protection and privacy by design

    A Data Protection Policy and a Privacy By Design Policy apply privacy requirements to how we handle data and build features.

  • Breach notification procedure

    A Data Breach Notification Policy and a Personal Data Breach Notification Procedure define how we inform affected parties.

Access control

7 controls

  • Two-step verification on company accounts

    Enforced for every Google Workspace account.

  • Two-factor authentication for source code

    Required for every member of our GitHub organization.

  • Access reviews

    Access to AWS, Google Cloud and GitHub is reviewed at least once a year. The first review of all three was completed in October 2026.

  • Administrative access limited

    Administrative access to production is limited to designated staff.

  • Access control policy and procedure

    A documented Access Control Policy and Access Control Procedure govern how access is granted and removed.

  • Password standard enforced

    Google Workspace enforces our documented password standard.

  • Inactive cloud credentials monitored

    Unused AWS credentials are flagged by continuous monitoring.

Application security

8 controls

  • Peer-reviewed code changes

    Code changes to our main application repositories merge through a pull request approved by a reviewer.

  • Secure development lifecycle

    A System Acquisition and Development Lifecycle Policy and an SDLC Procedure govern how code is built, reviewed and released.

  • Private source code

    Every repository in our GitHub organization is private.

  • Dependency scanning

    Dependency vulnerability alerts run on all production code repositories.

  • Container image scanning

    Container images are scanned for known vulnerabilities when pushed to our registry.

  • Vulnerability assessment

    An internal assessment of our web application, our two main APIs, and our AWS and Google Cloud accounts was completed in October 2026.

  • Findings tracked to closure

    Each finding has an owner and a target date, and is tracked until it is fixed.

  • Independent penetration test

    A third-party penetration test is planned.

People security

11 controls

  • Policies acknowledged

    Every staff member has acknowledged our information security policies.

  • Security awareness training

    Completed by every staff member.

  • Code of conduct

    A Code of Business Conduct Policy is in place and acknowledged by staff.

  • Acceptable use acknowledged

    Staff acknowledge our Acceptable Usage Policy.

  • Security roles assigned

    Named owners for information security, compliance, infrastructure and people operations.

  • Organization structure documented

    An organization chart is maintained and reviewed.

  • Hiring evaluations and background checks

    Recorded for new hires.

  • HR security

    An HR Security Policy and HR Security Procedure govern security across hiring, employment and departure.

  • Performance evaluations

    Conducted for every staff member.

  • Endpoint security checks

    Staff laptops are checked for disk encryption, screen lock and anti-malware protection.

  • Endpoint security policy

    An Endpoint Security Policy sets the security requirements for staff devices.

Governance and continuity

16 controls

  • Information security policy set

    41 policies, procedures and ISMS documents, approved in October 2026 and reviewed at least once a year.

  • System description maintained

    A current description of our system, its boundaries and its controls.

  • Information security management system

    An ISMS Manual, ISMS Scope Document and defined information security roles and responsibilities set out how we run security.

  • Risk management program

    A Risk Assessment & Management Policy, a named risk owner and a maintained risk register.

  • Risk assessment

    Risks are assessed, scored and given a treatment.

  • Business impact analysis

    Completed for our critical systems.

  • Business continuity and disaster recovery plans

    Documented, with defined recovery time and recovery point targets.

  • Disaster recovery tabletop exercise

    Our disaster recovery plan was reviewed in a tabletop exercise in October 2026.

  • Incident response

    An Incident Management Policy and Incident Management Procedure. Security incidents are logged and tracked to closure.

  • Change management

    Changes to production follow a documented change management process.

  • Vendor risk management

    A Vendor Management Policy and Procedure. Vendors are risk-assessed, and we reviewed the SOC 2 reports of Amazon Web Services and Elastic in October 2026.

  • Internal audit and management review

    Conducted, with findings tracked.

  • Legal and regulatory register

    Legal, regulatory and contractual requirements are recorded and reviewed.

  • Asset management

    An asset management policy and procedure are in place.

  • Automated control checks

    Our controls are tracked in Sprinto, which runs automated checks against SOC 2 and ISO 27001.

  • Security commitments published

    Our privacy policy and this Trust Center state our commitments, and changes are posted to the updates log.